Client experience
Discreet, predictable communication from the first reply through delivery, with the client's stated preferences honored by default.
The problem this area solves
- A confirmation text lands on a shared screen at the worst possible moment.
- Clients ask the same question twice because no one recorded the first answer.
- Preparation guidance arrives too late to be useful.
What is in this area today
Each capability is labeled with its real availability. Nothing planned is shown as if it already works.
Safe-contact preferences
AvailablePreferred channel, safe hours, and neutral wording are requested at first contact.
Neutral notifications
AvailableSubject lines and previews never reveal the nature of the session on a locked screen.
Preparation timeline
Early accessGuidance is scheduled against the session date instead of sent ad hoc.
Client portal
In developmentA private space for agreements, galleries, and orders.
How client privacy is protected
- Discreet mode suppresses identifying detail in every outbound notification.
- A client can change their safe-contact preference at any point in the journey.